Speedy access to justice at the General Division
Month
April
Year
2019
We have been working hard to adjust our procedures to make the appeal process more efficient for appellants. In the past year, processing times have gone from around 200 days down to under 60 for Employment Insurance appeals at the General Division.
Processing times for Employment Insurance appeals at the General Division (in days)
(chart image)
Processing times for Employment Insurance appeals at the General Division (in days) - Table
| Month/Year | May 2017 | Jul. 2017 | Sep. 2017 | Nov. 2017 | Jan. 2018 | Mar. 2018 | May 2018 | Jul. 2018 | Sep. 2018 | Nov. 2018 | Jan. 2019 | Mar. 2019 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Days | 206 | 237 | 238 | 238 | 228 | 198 | 196 | 180 | 146 | 117 | 85 | 56 |
And the number of Income Security appeals waiting to be heard at the General Division has gone down from just under 3,000 a year ago to around 2,300.
Number of Income Security appeals waiting to be heard at the General Division
(chart image)
Number of Income Security appeals waiting to be heard at the General Division - Table
| Month/Year | May 2017 | Jul. 2017 | Sep. 2017 | Nov. 2017 | Jan. 2018 | Mar. 2018 | May 2018 | Jul. 2018 | Sep. 2018 | Nov. 2018 | Jan. 2019 | Mar. 2019 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Appeals waiting to be heard | 3,636 | 3,458 | 3,303 | 3,194 | 3,061 | 2,982 | 2,936 | 2,809 | 2,731 | 2,641 | 2,521 | 2,315 |
I invite you to view more statistics and read about our innovative measures to keep making the appeal process easier and faster.
Paul Aterman
Chairperson
Social Security Tribunal of Canada