Policy instruments
Practice directions
Practice directions explain aspects of our appeal process that aren’t covered in our Rules of Procedure opens a new window or Regulations opens a new window . They provide guidance to parties and representatives on the actions to take and the order to follow. They may include links to necessary forms.
In exceptional cases, a member may follow a different process than what is set out in a practice direction. If a member does this, they will explain why.
- Using testimony from General Division hearings in Income Security appeals at the Appeal Division
- Starting or continuing an appeal on behalf of a deceased person
- Setting aside a withdrawal
- Using artificial intelligence in appeals at the Social Security Tribunal
- Appealing interlocutory decisions to the Appeal Division
- Making a Charter challenge
Policies
Policies explain the purpose and processes of specific initiatives. They outline responsibilities for the SST and its secretariat. They are flexible instruments that contain mandatory elements.