Social Security Tribunal of Canada

Employment Insurance Appeal Division: Second level of appeal

Appeal a General Division decision

If you disagree with the General Division decision you received, you can appeal that decision to the Appeal Division.

The Appeal Division is the second level of appeal to the Social Security Tribunal (SST). It’s where you apply if you disagree with the General Division decision.

SST members are assigned to either the Appeal Division or the General Division. So, you won’t have the same member at the Appeal Division as you had at the General Division.

Appeal Division members make their decisions independently from General Division members.

The Appeal Division decides whether the General Division made a mistake. But the Appeal Division can consider only certain types of mistakes. These are called grounds of appeal. If the General Division made a mistake, the Appeal Division also decides how to fix it.

There are 2 steps at the Appeal Division:

  1. Step 1: You have to show that you have an argument that could possibly succeed. If you do, the Appeal Division will give you permission to appeal.
  2. Step 2: You have to show that the General Division made a mistake. If there’s a mistake, you can also talk about the best way to fix it. You’ll have a hearing, and an Appeal Division member will then make a decision about your appeal.
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