Canada Disability Benefit General Division: Your reasons for appealing

If you agree with everything in Service Canada’s reconsideration decision, there’s no reason to appeal. If you disagree with the decision, even just a part of it, you can appeal to the General Division of the Social Security Tribunal (SST).

You have 90 days to appeal after you receive the reconsideration decision.

If you appeal, then change your mind, you can contact us to withdraw (cancel) your appeal. If you do this, Service Canada’s reconsideration decision will remain in place.

Explain your reasons for appealing

Generally, people want to appeal a reconsideration decision because they feel that the decision was unfair and that they’re eligible for benefits.

When you appeal to the General Division, you need to give details. For example, if you think you meet the eligibility requirements for benefits, you need to tell us how you meet those requirements. Or, if you think Service Canada didn’t follow the law correctly, you need to tell us how.

This is what we mean when we talk about explaining your “reasons to appeal.” You’ll also need to send us documents to support those reasons.

Decisions about income

We can’t make decisions about issues that relate to income. We refer these issues to the Tax Court of Canada so they can make the decision.

If we refer your case to the Tax Court of Canada, we’ll keep your appeal open at the General Division. Once we get the decision from the Tax Court of Canada, we’ll contact you.