Old Age Security and Guaranteed Income Supplement General Division: Get help with your appeal
We want to make justice accessible for everyone. Find out how you can get help with the appeal process.
Help from the Social Security Tribunal
- Contact centre
Get general information about the appeal process or ask specific questions about your appeal if you don’t have a navigator.
We offer a navigator service to better support people who don’t have a professional representative, like a lawyer. Our navigators are specialized staff with in-depth knowledge of the appeal process.
- Accessibility, interpretation and translation
We want to make sure you can fully participate in our proceedings. Get information on our procedures for interpretation, translation, accommodation and accessibility.
- Other SST decisions
When you’re preparing your appeal, you might find it useful to read decisions on cases that are like yours. We publish:
- Many decisions issued by our General Division
- All General Division decisions that went on to have a decision at the Appeal Division
- All Appeal Division decisions (except decisions based on written agreements)
Help from other people or organizations
- Getting a representative
You don’t need a representative to appeal to the Social Security Tribunal (SST), but you can have one if you want. Find out what a representative does and how to get a representative. We have a list of organizations that provide free services to those who qualify.